Frequently Asked Questions (FAQ) | Helix Peptides

Are your peptides for human use?

No. All products sold by Helix Peptides are strictly for research use only. They are not for human or veterinary use.

Can I order peptides for personal use?

No. Our products are intended only for licensed laboratories, institutions, and qualified researchers. Any misuse of our products is strictly prohibited.

Do you provide dosage or usage instructions?

No. We do not provide dosage, administration methods, or medical advice. Doing so would violate regulatory standards. All products are labeled for research use only.

How do you ensure product quality?

Each batch is tested for purity (≥98%) and quality before distribution. Certificates of analysis are available upon request.

Where are your products shipped from?

All orders are shipped from our controlled storage facility in Florida, USA.

How long does shipping take?

Orders typically ship within 1–2 business days. Delivery times depend on your location and chosen shipping method.

Do you accept returns?

Due to the sensitive nature of our products, we do not accept returns. See our Refund Policy for details.

Is my order confidential?

Yes. We ship all products in discreet packaging and keep all customer data secure in accordance with our Privacy Policy.